Capybara Group US Privacy Policy

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At Capybara Group US, we value and respect the privacy of our customers and are committed to protecting the personal information we collect. This Privacy Policy describes how we collect, use, and protect your personal information, and explains your rights with respect to that information.

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1. Information Collected

We may collect and process the following personal information:

• Full name

• Phone number

• Email address

• WhatsApp Contact Information

• Postal address

• Age

• Medical information required for health insurance quotes and applications

• Other relevant information for quoting and contracting health insurance

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2. Use of Information

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The personal information we collect will be used for the following purposes:

• Contact you by phone, text message, WhatsApp or email in order to offer you quotes for health insurance and other related products.

• Provide you with information about our products and services and respond to your queries.

• Process health insurance applications and manage contractual relationships with our clients.

• Comply with our legal and regulatory obligations.

• Improve our products and services through market research and internal analysis.

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3. Consent

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By providing your personal information to Capybara Group US, you consent to the use of your information as described in this Privacy Policy. Additionally, by accepting this policy, you consent that we may contact you by phone, text, WhatsApp, or email for the purposes mentioned above.

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4. Share Information

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Capybara Group US will not share your personal information with third parties except in the following cases:

• When necessary to process your health insurance application and manage your policy.

• With service providers who assist us in performing our business activities (for example, courier companies and IT service providers), under agreements that protect the confidentiality of your information.

• Where we are legally required to do so or in response to lawful requests by government authorities.

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5. Information Security

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We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. Please note, however, that no method of transmission over the Internet, or method of electronic storage, is completely secure.

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6. Retention of Information

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We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

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